🔒 cv88 Privacy Policy: Your data is completely safe with us 🛡️ SSL 256-bit: All transactions over encrypted connections 🚫 No Sale of Data to Third Parties: cv88's commitment 💬 Bangla Support 24/7 Customer Support ⚡ Instant payments: bKash, Nagad, Rocket 🔒 cv88 Privacy Policy: Your data is completely safe with us 🛡️ SSL 256-bit: All transactions over encrypted connections 🚫 No Sale of Data to Third Parties: cv88's commitment 💬 Bangla Support 24/7 Customer Support ⚡ Instant payments: bKash, Nagad, Rocket
Privacy Policy

CV88 Privacy Policy — How We Keep Your Information Safe

At cv88, your personal information is held in trust. This page covers everything you need to know — what data we collect, why we collect it, how it's kept secure, and what rights you have.

Last updated: January 2026 Language: Bangla Version: 2.4
What this policy covers
Types of Data Collected
Purpose of Data Use
Security Measures
Third-party policy
Your Rights
Cookies & Tracking

Cv88's 6 Pillars of Privacy Protection

These six principles are the foundation of how cv88 protects your data.

Encrypted connection

Every transaction and data transfer is secured with 256-bit SSL encryption, making it unreadable to any third party.

No Sale of Data

Cv88 will never sell your personal data. No information is shared with advertisers or data brokers.

Your Control

You always have the right to request access to, correction of, or deletion of your data. If you close your account, your information will be deleted.

Purpose-based use

Your information is used only for the purpose it was collected for. We do not gather data beyond what is necessary.

Regular Security Testing

Cv88's systems undergo regular third-party security audits. Any vulnerabilities discovered are remediated immediately.

Spam-free communication

We don't send unnecessary marketing messages. You can unsubscribe from newsletters or promotional emails at any time.

CV88 Privacy Policy — Full Details

By creating an account with cv88, you agree to this Privacy Policy. We have written it in plain, straightforward language so everyone can understand where their data goes and how it is used.

1

What information we collect

Cv88 collects two types of information — what you provide directly, and what is generated automatically while you use the platform.

Information provided directly:

  • At registration: name, mobile number, email address, date of birth.
  • During KYC verification: National ID (NID) or passport details, selfie.
  • At the time of payment: your mobile banking number or bank account details.
  • Support chat history: your messages and communication records.

Automatically Collected Data:

  • IP address and device type (mobile/desktop).
  • Browser information and operating system.
  • A log of which pages you visited on the platform and for how long.
  • History of betting and gaming activity.
Important: cv88 will never ask for your password, bKash/Nagad PIN, or bank password. If anyone contacts you claiming to be cv88 and asks for this information, it is a scam — report it to support immediately.
2

How your information is used

Cv88 uses your data only for specific, defined purposes — nothing more. The table below provides a clear breakdown:

Data type Purpose of Use
Name & Contact Information Account management, customer support, and important notifications
NID / Passport Information KYC verification, age confirmation, and fraud prevention
Payment Information Deposit & withdrawal processing
IP & Device Information Security monitoring, multiple account detection
Betting History Account management and responsible gaming monitoring
Browsing Behavior Platform improvement and enhancement of user experience

Promotional messages are sent to your email or mobile number only if you gave consent at the time of registration. You may withdraw this consent at any time.

3

How your information is kept secure

Cv88's security infrastructure is built in layers — if one layer fails, the others remain active.

  • Transmission security: All data transmitted between your browser and our servers is protected with TLS 1.3 / SSL 256-bit encryption.
  • Storage Security: Sensitive stored data (NID number, banking details) is protected with AES-256 encryption.
  • Access control: Only authorized personnel can access specific data. Every access is logged.
  • Firewall & DDoS Protection: Advanced firewalls are active at all times to guard against cyberattacks.
  • Two-factor authentication (2FA): An additional OTP verification at login makes your account even more secure.
In the event of a data breach: In the event of a data security breach, cv88 will notify affected members within 72 hours and take all necessary steps.
4

Sharing Data with Third Parties

Cv88 does not sell your data — that is a core principle. However, in certain situations, limited information may need to be shared with specific third parties:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information needed to process your transaction — without it, payments cannot go through.
  • KYC Verification Providers: Limited information is sent to trusted KYC providers solely for identity verification purposes.
  • Legal obligations: Information may be disclosed in response to a valid court order or lawful request from a law enforcement authority.
  • Cloud services: Secure cloud providers are used for data storage — they have no ability to access your information themselves.

Strict agreements are in place with all third parties — they may only use your data for the specific purpose it was shared for, nothing else.

5

Cookies & Tracking Technologies

Cv88 uses cookies to ensure platform functionality and improve the user experience. Cookies are small text files stored in your browser.

Cv88 uses three types of cookies:

  • Essential Cookies: Keeping you logged in and remembering your language preference are essential — the platform cannot function without these.
  • Performance Cookies: Helps identify which pages are loading slowly or where issues are occurring.
  • Preference Cookies: Remembers your UI preferences, theme, and notification settings.

You can disable cookies from your browser settings, though doing so may affect some platform features. cv88 does not use third-party advertising cookies.

6

Data retention period

Cv88 does not retain your data longer than necessary. Your data is stored for as long as your account remains active. Once your account is closed:

  • Personal data will be deleted within 30 days.
  • Financial transaction records are retained for 5 years as required by law.
  • KYC documents are retained in accordance with legal requirements.
  • Support chat history is deleted after 1 year.
Request to Delete Your Data: If you would like your data deleted promptly after your account is closed, email us at support@cv88.run. We will do everything possible within the limits of our legal obligations.
7

Privacy of Minors

Cv88 strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect any information from minors.

If a parent or guardian believes their minor child has created an account on cv88, please contact support immediately. Once confirmed, the account will be closed without delay and all associated data will be deleted.

8

Policy change notifications

Cv88 may update this Privacy Policy from time to time as needed. If significant changes are made, you will be notified in advance via your registered email or through a notification on the platform.

Continuing to use cv88 after any policy update will be considered acceptance of the revised terms. We recommend checking this page periodically. The date of the latest update is shown at the top of the page.

Privacy-related questions?

If you have any concerns or requests regarding your data, please reach out to us directly.

support@cv88.run
Live Chat 24/7
Average response time: 30 seconds
Our Commitment

Cv88 will never sell your data. Your privacy is our highest priority. Learn More →

Your rights over your data at cv88

You are in control of your own data — these rights can be exercised at any time.

Right to access your data

You can request to see what information cv88 holds about you. Email our support team and you'll receive the details within 30 days.

Right to Rectification

If any information in your profile is incorrect, you can request a correction. Most details can be updated directly from your account settings.

Right to Erasure

When you close your account, all data beyond what is legally required to be retained will be deleted. You can also request deletion separately at any time.

Right to Object to Processing

You can object to your data being used for marketing or promotional purposes. Once you opt out, your data will no longer be used for that purpose.

Right to Data Portability

You can request an export of the information we hold about you in a machine-readable format.

Right to Restrict Processing

Under certain circumstances, you may request that the processing of your data be temporarily suspended.

Answers to common questions, in plain language

Many members find privacy policies confusing — and understandably so, since they're usually written in dense legal language. cv88 has avoided that by keeping things clear and straightforward. That said, some topics still benefit from a bit more detail.

Is my bKash number safe?

Yes. Your bKash, Nagad, or Rocket number is used solely to process payments. It is stored in encrypted form and cannot be viewed directly by any staff member — only the payment system can process it. cv88 will never ask for your bKash PIN or OTP. If anyone claims to be from cv88 and asks for this information, it is a scam.

Is My NID Information Secure?

NID information is stored with the highest level of security. After KYC verification, your NID image is kept in encrypted format. Only authorised staff may view it during the verification process, and all such access is logged. NID details are never shared with third parties.

Does cv88 track my phone's location?

No, cv88 does not access your GPS location. An approximate location may be inferred from your IP address — this is used solely for cybersecurity purposes, such as alerting you if someone attempts to log in to your account from an unfamiliar country.

Will all my data be deleted if I close my account?

Upon a request to close your account, your personal data will be deleted within 30 days. Financial transaction records are required to be retained for 5 years for legal compliance; however, these are not linked to your account — they are kept in anonymized form for compliance purposes only.

Does cv88 show me ads on other websites?

No. cv88 does not share your data with third parties for retargeting purposes. If you see cv88 ads on other websites, that's purely coincidental — your cv88 account information is never used to serve those ads.

Our Commitment to Protecting Your Data
Your data will never be sold.
All data is protected with SSL 256-bit encryption.
Your password or PIN will never be requested.
Advertising cookies are not used.
Regular third-party security audits.
In the event of a data breach, you will be notified within 72 hours.
Upon account closure, your data will be deleted within 30 days.

Questions about support & platform use

There are three ways to reach cv88 support. First, Live Chat — click the chat icon at the bottom right of the platform to connect with a Bangla-speaking agent instantly, with a typical response time of 30 seconds. Second, Email — send a detailed message to support@cv88.run and expect a reply within 2 to 4 hours. Third, the Help Centre — the platform's Help section provides automated solutions for common issues. Support is available around the clock with no time restrictions — at 3 AM, 6 AM, on Eid, or any other time. Agents work in shifts across different hours to keep waiting times to a minimum.

Live Casino means playing in real time with an actual human dealer via live video stream — not computer-generated games. You will see a real person dealing cards or spinning the roulette wheel right in front of you. Inside cv88's Live Casino section, you will find many tables including Baccarat, Blackjack, Roulette, and Andar Bahar. If it is your first time, pick the lowest-bet table — most start from ৳10. Baccarat is a great starting point because the rules are simple: just choose between Banker or Player. You can also chat with the dealer via live chat. A good internet connection makes a big difference — set the video quality to Auto or HD for the best experience.

Join a safe and trusted platform today

Your privacy is our top priority. Enjoy gaming in a secure environment — get a 100% bonus on your first deposit.

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